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Annual Report 2018
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Communications Directorate

Communications directorate manages the ministry’s reputation through internal and external relations, and serves as its voice in the different outlets of media. The directorate also interacts with the public and receives the people’s requests and remarks through conventional and electronic channels

Mr. FAHAD JASSIM BUALLAY

Communications Director

17545805

17545805

17155423

17155423

fahad.buallay@works.gov.bh

fahad.buallay@works.gov.bh

Communications Directorate

Communications directorate manages the ministry’s reputation through internal and external relations, and serves as its voice in the different outlets of media. The directorate also interacts with the public and receives the people’s requests and remarks through conventional and electronic channels

Mr. FAHAD JASSIM BUALLAY

Communications Director

17545805

17545805

17155423

17155423

fahad.buallay@works.gov.bh

fahad.buallay@works.gov.bh

The Communications Directorate relies on a comprehensive systematic strategy that reflects the performance of Works Affairs. Through the interaction with the society, the directorate is always keen to inform the public about MOW’s project, achievements and services. As well as, choosing the media content and the proper communication channels.

The Media and Community Service Section consists of two groups, namely the Media Group and the Community Service Group. The Media Group works on emphasizing the Ministry’s projects to the audience by promoting them in all media channels, as well as firming up the connection with the channels. The group also assures to respond to any inquiries or comments on the projects and to forward them to the Top Management. Moreover, the group targets to enhance the public awareness about the Ministry’s mission, vision and strategic objectives and to update the citizens and residents about the Ministry’s latest achievements and progress achieved in projects implemented by the Ministry. The Community Service Group, on the other hand, is responsible for detecting and receiving complaints and requests from citizens and residents, and direct them to the Ministry through all media platforms. The group also prepares detailed monthly reports that contain graphical analysis to detect the urgency and rapidity in responding to the complaints and requests. Furthermore, the repetitive recommendations taken into consideration, by forwarding them to the Top Management.
The Public & International Relations Section strives to implement the Top Management tendencies for the sake of fulfilling the excellence and pioneer for the Ministry. The section also works in a cooperation with other directorates by providing the full assistance and support to accomplish their responsibilities sufficiently. Also, planning and arranging the logistic and administrative arrangements for all events and occasions.
The Electronic content unit is responsible for managing the Ministry’s website content by updating its projects, news and publishing official reports. In addition, offering creative ideas for the website.

Organizational Structure